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FAQ
All you need to start your project with unispot
Standard kiosk models typically ship within 1–4 weeks. Custom designs require 6–10 weeks from design approval. Rush orders may be available — contact our sales team for lead times.
For standard models, the MOQ is just 1 unit. For custom designs, the MOQ depends on complexity and tooling requirements — typically 10–50 units. We also support pilot projects with smaller quantities.
Yes, we ship to over 50 countries worldwide. We handle all export documentation, customs clearance support, and can arrange freight via air, sea, or courier.
Our kiosks are designed for easy setup. Floor-standing models arrive pre-assembled. Wall-mounted models include mounting brackets and templates. Most installations take under 30 minutes.
All UNISPOT kiosks include a 2-year standard warranty covering manufacturing defects in hardware. Extended warranties up to 5 years are available.
Contact support with your kiosk's serial number. We'll diagnose remotely first. Advanced replacements ship within 2 business days for Premium customers.
All kiosks run on AC 110–240V, 50/60Hz. Connectivity via Ethernet (recommended), WiFi, or 4G LTE. Power consumption ranges from 60W to 150W depending on model.
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